We revolutionized dental clinic management by tailoring a comprehensive ecosystem of interlinked applications.
InterDent, a US-based, dental practice management system and service organization with 240 clinics and over 5,800 employed doctors, sought a technology partner to automate reporting and streamline clinic operations, eliminating the reliance on Excel sheets for managing electronic patient data and insurance processing handled by their Legacy mainframe system.
To create reporting software, optimize clinic operations, and elevate patient care experiences through innovative technology solutions, Classic Informatics embarked on a journey to make a complete digital transformation.
Key Challenges:
-Inefficient employee management & communicationBusiness Requirements:
A complete BI app with textual & visual reporting to InterDent was designed to interlink seamlessly, providing it with access to relevant data based on their roles & responsibilities.
Administration & Operations
-Employee Portal ApplicationPatient Services
-Patient registration & Appointment Management ApplicationData and Analytics
-Integrated DashboardAuditing & Communication
-Chart & Facility Audit PortalStreamlining Employee Management, Doctor Recruitment, Contracts & Payroll processes
We provided InterDent with an Employee Portal for centralized employee information, streamlined doctor recruitment through a dedicated portal, and a payroll application for effortless doctor contracts, scheduling appointments, and payment options for new patients.
Simplifying registration, appointment scheduling, a practice management system, insurance claims, and charge calculations
Classic Informatics improved InterDent's registration and appointment process through a custom portal, optimizing efficiency and quality and enhancing front-office tasks. A robust system was developed for patient acquisition, streamlined claim processing, and the Co-pay & Self-Pay Charge Calculator ensured transparency in dental billing practices, insurance coverage, and self-payment arrangements for patients, minimizing errors for a better patient experience.
Implementing robust dashboards, reports, and forecasting tools for real-time insights into performance metrics and key performance indicators for informed decision-making
InterDent sought an integrated dashboard for applications and reports, empowering C-level management with actionable information for informed decisions. The Management Information System, Reports, Budget & Forecast solutions facilitated strategic financial planning aligned with organizational goals and progress tracking against key metrics.
Enhancing, Audits, Call Center, CRM integration incident reporting tools, and document management tools.
The Chart & Facility Audit app ensures compliance and quality across InterDent clinics and practices, emphasizing patient care and key performance indicators. Call center management and Incident reporting built by Classic Informatics enhanced customer service, patient satisfaction, profitability, and regulatory compliance across its different dental networks.
Staff & Call Centre Management
Appointment Booking
Claims Tracking
Revenue Management
Payment Portal
Chart & Facility Audit
Compliance Monitoring
1000+ customers have trusted Classic Informatics for over two decades for developing, modernizing, and delivering digital experiences through products.
Discuss your ideas with our BI consultants to get a complete software solution from us. We deliver secure, scalable, and performance-oriented products using the best tech stack.
Plug any short-term technology gap in your projects, build a center of excellence, or find an extension to your in-house team with software engineers, BI consultant, QA engineers, and more from us.
Find developers with great experience to meet your specific tech requirements. You can tech experts from our tech stack like React, Angular, Node, Serverless, PHP, Python, Laravel, .NET, AI/ML, Data Science, and more.
With a double-decade experience, Classic analyzes the crux of every project/requirement and delivers results that matter for enterprises, startups, and organizations of all scales.
Let's partner up!